This is a remote position, you can be located anywhere in Brazil. Responsibilities: - Assist in the creation and maintenance of Rock’s global customer journey, customer lifecycles, and ideal customer profiles; - Assist internal and external clients in order to retain and expand customer relations; - Serve as a focal point to clarify doubts, guiding our clients for the most suitable solution for them; - Create strategic plans for our customers based on data aiming to enhance results; - Formulate…